Q1 How to get free samples?
You can send us an inquiry via our contact channels to request free samples and test our quality before ordering. Shipping costs are paid by the customer and will be refunded once the mass order is confirmed.
Q2 What services can we offer?
We provide all products showcased on our platform, and custom OEM colors are also available to meet your specific requirements.
Q3 Can I have a discount?
Yes. You can discuss discounts with our sales team. The discount level depends primarily on your order quantity.
Q4 How many days for delivery?
Delivery time depends on your location. On average, it takes 3-7 days via TNT or DHL. You may also choose your preferred express service for convenience.
Q5 Will you sell our own brand to other customers?
Absolutely not. We guarantee to all our customers that we will never sell your brand or your custom formulas to other clients.
Q6 What can I do if the goods arrive broken?
While this is rare, if it does happen, we will provide replacements for the damaged goods free of charge.
Plek Beauty
