❓ Frequently Asked Questions
Q1. Are you a manufacturer or a trading company?
A: We are a manufacturer, providing OEM & ODM service. Our design department, engineering department, sales department and production merchandiser serve you together.
Q2: What kind of transportation can you provide?
A: We provide sea, air, and express transportation. Goods can be delivered directly to your door. For specific requirements, please consult for more details.
Q3: How long does it take for transportation?
A: Under normal circumstances, shipping by sea takes 20 to 45 days, by air 7-20 days, and by express 5-12 days.
Q4: Do you have a Minimum Order Quantity (MOQ) requirement?
A: There is no MOQ for our products. Generally, higher quantities result in more competitive pricing and reduced freight costs.
Q5: What payment methods are accepted?
A: USD transfers are accepted via PayPal or T/T Bank accounts. RMB transfers are accepted via Alipay, Wechat, or Chinese Bank accounts.
Q6: Do you offer customization for products?
A: Yes, we provide full OEM and ODM services, including custom branding, design adjustments, and specialized production to meet your market needs.