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Frequently Asked Questions
1. Are you a factory or a trading company?
We are a factory producing a wide range of skin care products and also supply to trading companies. We offer competitive pricing with high quality and professional OEM/ODM services.
2. Can I have a private label?
Yes, absolutely. You can create your own private label and packaging. We also have professional designers available to assist you with package design at no extra cost.
3. What is your Minimum Order Quantity (MOQ) and pricing?
For stock items, there is no MOQ. For customized orders, the MOQ typically ranges from 200 to 1,000 pcs depending on the product. Pricing varies based on the MOQ and specific requirements.
4. How long will it take to ship to my country?
Shipping times depend on the method chosen: Express takes 5-7 days; Air freight takes 10-15 days; Sea freight takes 45-60 days.
5. What payment methods do you support?
We typically use trade assurance, but we also support Western Union Money Transfer and T/T (Telegraphic Transfer) payments.
6. Do you support sample services?
Yes, we provide free sample services. The sample quantity typically ranges from 1 to 5 pieces.