Frequently Asked Questions
❓ Q1: Can I print our logo on the products and change the color?
A: Yes, we accept OEM services to customize logos and colors according to your requirements.
❓ Q2: Can I get a sample?
A: Of course. Sample charges may apply but will be returned once a formal order is signed.
❓ Q3: What is the lead time for samples and production?
A: Stock samples take 1-3 days; custom samples take 7-15 workdays. Production usually takes 7-30 days depending on quantity.
❓ Q4: What are your payment terms?
A: We accept payment via TT and Paypal.
❓ Q5: What are your terms of delivery?
A: We use FedEx/DHL/UPS/TNT/EMS for samples. For batch goods, we support air, sea, or train transport.
❓ Q6: What certificates do your products have?
A: Most products are certified with CE, RoHS, and FCC, ensuring high-quality standards.
Plek Beauty
